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CHICAGO, Feb. 24, 2021 /PRNewswire/ -- For more than 45 years, Chicago-based,
Elston Materials, has been a leading supplier of concrete and other masonry products. Like many family-owned businesses, they adhered to their tradition of personal, face-to-face service. But when Covid hit the economy, in-person ordering and pick up was no longer an option. However, by partnering with
HokuApps, a global player in next-generation digital transformation services, Elston Materials chose to embrace enterprise mobility in response to Covid-19. Replacing their older system with a modern, agile mobile platform has allowed them to keep their operations running despite pandemic limitations.
Working with HokuApps, Elston Materials has been able to automate its business through a robust e-commerce application that successfully enabled contactless deliveries and minimized physical interaction. The app allows customers to select from a wide range of building materials and ready-mix supplies and easily place orders with Elston Materials. The company can cater to both credit and non-credit customers, who can pay either upon the order or through a monthly or quarterly billing cycle for regular clients. In addition to being a powerful tool for its customers, the HokuApps-designed solution has made the delivery of materials much more efficient. That app provides order details, navigational assistance, real-time driver geo-tracking, and delivery confirmations along with client feedback.