Dubai employs new 'smart' system to resolve consumer complaints in just 5 minutes
Staff Report/Dubai
AFP
Dubai Economy’s upgraded first-of-its-kind service uses artificial intelligence to resolve issues.
Dubai Economy’s Commercial Compliance & Consumer Protection (CCCP) Sector can now resolve consumer complaints in just five minutes as against four working days previously, thanks to the deployment of new artificial intelligence (AI) technology by the department.
Dubai Economy has launched the updated version of the smart protection service, which is considered the world’s first service of its kind that uses artificial intelligence to resolve consumers’ complaints in less than 5 minutes. @Dubai_DEDpic.twitter.com/IBZoyIDSnd— Dubai Media Office (@DXBMediaOffice) January 31, 2021