Does the scrapping of e-tolls show problems with SA's public policy processes?

E-tolls are being ended after mass civil disobedience, does this show the role of the people in public policy making?

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South Africa ,Gauteng ,Busani Ngcaweni ,Enoch Godongwana ,Clement Manyathela ,National School Of Government ,National School ,Prof Busani Ngcaweni ,Minister Enoch Godongwana ,