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Aside from all of the buzz and the pseudonyms and the studies, does supplier relationship management (SRM) as a business discipline really matter? Why does it matter to the supply chain, or the supplier, or the buyer? Why does it matter right now?
Surely in terms of value generation — for the supplier, for the buyer, for procurement — what matters is innovation, sustainability, digital transformation, resilience, agility, product and service continuity, and cost reduction.
In this series, part of our set of “Unconventional Wisdom” posts, we’ll be mining the heads of Spend Matters' Chief Research Analyst, Pierre Mitchell, and our new Senior Analyst for Supplier Management and Sourcing, Bertrand Maltaverne, for their thoughts on why the day has come to take SRM more seriously than ever before, for all parties concerned.