Dialpad, Inc., a San Francisco, CA-based AI-powered cloud communications platform, received a $10M investment from SoftBank Corp.
SoftBank joined a previous $100M Series-E funding round led by OMERS Growth Equity. In total, Dialpad has raised $250m, at a valuation over $1.2 Billion.
Led by Craig Walker, CEO, Dialpad provides a patented Voice Intelligence solution that enables AI-powered real-time business optimization, delivered through coaching, automated note-taking, sentiment, and transcription analytics. The company’s system enables businesses and contact centers to deliver customer experiences while enabling employees to communicate through voice, video, and messaging, in a single platform.
Today, more than 70,000 of the world’s most innovative businesses use Dialpad and its integrations with Google G Suite, Microsoft Office 365, Salesforce, Zendesk and others to allow every user to be more productive. Customers include Twitter, WeWork, Uber, Stripe, Netflix, Motorola Solutions, Splunk and Domo. for more information.