anyways... i've got their app right here, i can troubleshoot. i can schedule a time for them to call me back, it's great! you have our number programmed in? ya i don't even know your phone anymore... excuse me?! what? i don't know your phone number. aw well. he doesn't know our phone number! you have our fax number, obviously... today's xfinity service. simple. easy. awesome. i'll pass. at the top of the hour, welcome, and good day at the brokaw news hour. 1:00 p.m. in the east, 10:00 a.m. in the west. police and firefighters are investigating a gas explosion, which has rocked a shopping plaza in the state of florida.