her house a few minutes later to drop off her kids before her workday began. all very routine. until 8:30 a.m., when contractor mitch cozart showed up to do some maintenance work on kay's back door. you're coming around the corner. you lift up the latch gate. and tell me what you see. >> okay. when i walked back into the -- where the back door was, it was -- the glass was busted out. and i immediately knew they had been broken into. >> reporter: did you put your head inside the house and look around or call -- >> all i did -- >> reporter: -- call out her name. >> i just -- i just stuck my head just inside just enough to holler out for her. and i didn't get no response. >> reporter: he tried calling kay's phone. no answer there either. he came back out front and noticed a young man sitting on a rock across the street. his name was michael, the oldest of kay's friend becky's five kids. michael had overheard the contractor talking on the phone. >> i walked up to him. and i said, "hey, did you say something about this house being broken into?" and he was, like, "yeah."