a little bit and said, it's okay, you know, it's okay. and then she says is there anything that we can do? do you need anything? i said, no. i said, just the information you gave me was plenty. >> reporter: of course there was more dan needed to do that evening. he would have to tell michelle's 12-year-old daughter, angelica. >> and i said, "angelica." i said, detective lopez just told us that your mother has been positively i.d.'d as one of the west mesa women victims -- one of the west mesa women. and that's when angelica looked at me and started crying. she said, no, don't tell me that. you're lying to me. don't lie to me. it's -- i said, honey, i'm not. i'm telling you the truth. >> reporter: it was a scene that no doubt had played out earlier at the family home of victoria chavez. but for the families of the