i would call and leave a message and my messages weren't being returned. they kind of, i think, put the case on the back burner, i believe. >> detective wilson did continue to look for mike snyder but wilson had to also focus on the 20 other cold cases that needed his attention. and then one day in 2010, came a phone call that would break this case. a confidential informant who said he knew exactly where mike snyder was. >> must have sounded good to you. i am not go ing to say it wasn't going anywhere but didn't be pointing to any resolution. >> correct. >> that's when you --