remember, and father of her child. two days later the family was called back to the police station for an important meeting. the police finally had a chance to search michelle's car and the status of her case had been changed, from missing person to homicide. and the family felt blindsided. >> and they said, you know, "i think you have to get comfortable with - - with the fact that your sister is probably dead." we were horrified. >> and just like that, the information door closed. the hayward police told the family it was a murder investigation now. so department policy -- they could reveal nothing more. and therefore couldn't or wouldn't tell the family why they thought michelle was dead. but without hearing an explanation or seeing any evidence, how could the family believe the police? no. they simply wouldn't accept what the cops had to say. >> it was horrible. we were really angry.