let's start with an update from pittsburgh where nbc's ron mot is standing by with the latest. ron, tell us what you have found out today there in pittsburgh. >> reporter: hey, there, rev. good sunday to you. when they mentioned the names and the ages of these 11 people who died, it makes sense, even more real than it already was. it was a truly tragic situation, those victims ranging from 54 all the way to a holocaust survivor in her upper 90s. we're outside the apartment complex where robert bowers lived for the past two years. you can see a half dozen people there interviewing his next door neighbors. we spoke to a female earlier and she told us she didn't find him to be unusual. he wasn't necessarily outwardly friendly or unfriendly, but he