carefully. we have regular reports every two or three hours about where the storm track is going, and we'll be advertising and talking to people on social media through our traditional media. anything that changes we're going to make sure people know about it as early as possible. our hotels are accepting folks on the route from the coast and really we hope that the coast folks will get out of there. it's very dangerous what they're going through. >> thank you for saying that. that's actually the point i was getting at, that folks can go to charlotte. that's not a dangerous thing to do but if you're going to charlotte don't think you're entirely out of the woods. thank you, mayor, we'll stay in touch with you. one of the biggest questions that's being asked right now and before any major storm is are we well enough prepared. that question has taken on greater importance since katrina devastated the gulf coast back in 2005. you'll remember the day before landfall then fema director