the case may have been, i would have told you that. i know my child. >> reporter: how frustrated were you? >> oh, so very frustrated. >> reporter: veronica, not quite 14, remember, was terrified. >> why wasn't anybody taking action and figuring out where she was? >> reporter: keith and sharon called everybody they knew in town. their best friends offered moral support, came to the house, and one of them noticed something on the floor. >> we just heard, "oh, my god!" and we walked in and she was bending over, pulling it out of the carpet like it was embedded in the carpet. >> yeah, it wasn't just laying there. >> she pulled it out and she said, "sharon, isn't this one of her earrings?" and she said, "yeah." >> reporter: so then? >> then eventually we found the -- >> we found -- >> -- another one. >> yeah. >> and -- >> and then the third one.