>> yes, instantly. >> reporter: that call set off a frantic search for beverly carter. where was she? >> when we come back, what had happened to beverly? >> all of a sudden, beverly texted me. bam, bam, bam! >> our phones both started beeping at the same time with text. she said, "i'm sorry, my phone has been dead." >> was this some simple miscommunication? the mystery was just beginning. >> i still can feel the same pain. you got it from your parents. and they got it from theirs. it's your skin, and it can protect you from millions of things. so we're here to help you protect your skin. walgreens pharmacists and beauty consultants are specially trained to know what works for the health of your unique skin. walgreens. trusted since 1901.