it's like they need a second mama. >> she gives them that. even housing those separated from their parents before placing them with a relative. >> she knows what to do if she gets separated from her mom. >> she told me to open the door and just call her and to come and to pick me up. >> nora says the impact of separation on a child is devastating. >> it's so painful. it's terrible. the way that they are separated from mama and papa, one woman to another, that feeling to be alone, that nobody cares. >> an immigrant, she knows firsthand the desperation of many parents who bring their kids over. >> it's not because they want to come.