>> she told me to open the door just call her, call moirtar nore and pick me up. >> reporter: nora says the impact of separation on a child is devastating. >> it's so painful. it's terrible. they wait that they are separated from mama and papa. and that feeling to be alone that nobody cares. >> an immigrant from nicaragua, she knows firsthand the desperation of many parents who bring their kids over. >> it's not because they want to com come, it's because they have no choice. >> reporter: although she's been doing this work for over a decade, the fear and confusion growing since president trump took office. >> we need a president with compassion, with love, with respect for the human rights, with love for the children and