working in the administration are surprised by the atmosphere they find themselves in, i guess there is a part of me that says, did they watch the campaign? >> well, did they watch the campaign? have they tuned in to any of the coverage before they came on? there's been tremendous churn and turnover at this white house. one study has it as the most unstable. the instability is setting records. people are coming in and joining this administration knowing what they're getting. you talk to people who are considering going in as part of the third or fourth wave, and they say, well, it can't be that bad. and then they get there, and they're like, oh, it's even worse than you thought. this is just a president who, to build on what nancy was saying, likes chaos but likes the image of chaos more. he thinks this is good for his brand to show that he is able to step into unpredictable situations, uncontrolled situations, and he alone can fix it, to borrow a phrase from the cleveland convention.