exploring a lot of the same problems and there were times when they had already investigated something and we thought, hey, that was a really good idea. >> before the newly merged company rolled out platform changes, they detailed an faq on both sites. >> all the questions that people would be nervous about right away and then automate the work. >> this helped clients like patrick cepner feel confident they could still depend on the company to find dog sitters for their furry friends. >> whenever a company gets acquired i'm nervous. it was one of the easiest transitions i ever had. it's been great. everything kept working. >> for sitter savannah, the changes were seamless that other than the announcement, it was business as usual. >> the website, you know, said we're migrating. i joked to someone the other day, basically the color scheme changed and the logo. that was basically it.