there's another unexpected change. >> your husband's job is shifting to florida. >> yeah. yeah. >> why the deep intake of breath? >> because that's a big scary thing. that's a big scary thing. >> with lenore working part-time, the family relies on mike's income. they decide to take a scouting trip to florida to find out if nick can get the same support there. >> we went to medicaid. we went to providers and asked questions. >> "dateline" is with lenore on her florida visit where agencies are candid about how little they have to offer. they allow her conversations to be recorded. >> we have a long waiting list. >> can you give me an idea. >> 22,000 people on the waiting list. >> that's a reality check.