his kitchen in a hole of despair. his fbi friends with notes and equipment were long gone, in a manila hotel room with his wife who had no news about kevin at all. >> it is a terrible feeling. you are feeling helpless, totally helpless, useless, and just sitting here and hope the best. >> that very day halfway around the world gerfa got word that the fbi wanted to see her immediately. she rushed to the hotel room. >> when i opened the door everybody was looking at me so quiet, just stare at me. it was like, oh, something happened, something happened to kevin. >> an fbi agent was holding a phone. on the line, the mayor of a small town on basalan island. it is for you, the agent told gerfa. >> the mayor said, mrs. lunsmann. i was like, yeah.