>> the story begins in a small texas town. but it's not just any town. this is college station, home to texas a&m -- and in 1999 -- the home to 21 year old student jamie hart. >> i was immediately struck with her beauty. >> chuck crews was her boyfriend at the time. he says jamie was the light of his life. he remembers when he first laid eyes on her. >> i could barely speak when i saw her, she was so pretty. >> it was like when the color came on in the wizard of oz. i had been living in a dark world and she showed me a world full of color. >> and she was a loyal friend, funny, outspoken. >> she would tell you exactly what was on her mind at all times. it was early one morning in may. jamie's roommates couldn't find her. they called chuck. >> i got a call asking me if i knew where she was. and i said, no, she didn't come over here last night. i didn't know where she was. i hadn't talked to her the night