coping mechanisms we use is humor. >> always about the show. it's always about the show. >> we like to bring some levity into the situations at times with the staff, with each other, and even with the inmates. >> the production assistants like jeremy stark often find themselves at the center of the levity. >> two hands. >> our production assistant in san antonio, texas, steve capri, also learned the value of having a good sense of humor. >> you meet a lot of inmates and a lot of people sort of get to know you a little bit, but i'm a fresh face. i'm a young-looking guy. i'm maybe not the toughest-looking guy on the cellblock, so a lot of the guys when they -- almost instantly would see me, would assign me nicknames. >> what kind of stuff have you been called here, steve? >> since i've been in jail i've gotten the name shaggy from scooby-doo, harry potter. my hair was a little longer when i first came, a little bigger.