that's why at comcast we're continuing to make our services more reliable than ever. like technology that can update itself. an advanced fiber-network infrustructure. new, more reliable equipment for your home. and a new culture built around customer service. it all adds up to our most reliable network ever. one that keeps you connected to what matters most. bergen county, new jersey, is ranked as one of the most prosperous communities in the united states. but behind the walls at the bergen county jail in hackensack is a very different world.