day-to-day security at the maricopa county jail in phoenix is handled by detention officers. sheriff's deputies assigned to the jail and who are the front line in maintaining order. they're backed up by the jail's intelligence division, which is constantly gathering information on potential problems before they can escalate. >> the key's going to look like this. >> okay. >> it's going to be pretty much just etched out of the toothbrush. >> okay. >> all right. >> but we've got to hit them quick because if not he'll swallow it. >> all right. >> the fourth avenue jail's intelligence division suspects one of its maximum security inmates of having a homemade handcuff key. >> do the cells in four bravo 200, 100, 3, 4. do they have the back windows into the water wells? >> yes, they do. >> okay, they do. we will be monkeying around in your water wells. if you call the briefing room and i don't answer right away,