works so we can make it work for all the people and not just the special interests. we do need fresh blood and new voices to connect with people in the midwest and all across the country. >> i want to ask you, you've worked in communications for years. we've known each forefor a while. kellyanne conway made a mistake with chris matthews the other day. she cited what she called the bowling green massacre. she later said she meant to say terrorist. today she used the same phrasing, though, in two other interviews, one with cosmopolitan.com and also one with tmz where she called it the bowling green attack. put yourself in her shoes, doug f you're the top communications person at the white house, when you become the story, what do you do? >> yeah, you don't want to become the story. i think it's really hard with this crew, actually. i think the leadership is so sporadic, the president hauls off and tweets about anything he