for that matter in florida for 11 years. and during that time, we've invested an enormous amount of money in strengthening the grid. but that said, you know, no utility is hurricane proof and we expect extensive damage to the power grid as a result of this storm, and we're looking at as many as 2.5 million of our customers to be without power and some of them, frankly, some areas are going to be experiencing extended outages. >> can you explain to me what is it when a storm makes landfall that is what causes the power? is it the storm surge, floods, in needed equipment? is it power lines get knocked down by the wind? what are the parts of the storm that actually account for the grid going out? >> well, it's any number of things. it's certainly wind. wind is the biggest -- the biggest factor that affects our power grid. and in florida, there is intense