>> give me everything i won't kill nothing. everything i won't kill nothing! >> i didn't think nothing of it until he pulled out the gun and then he fired that one shot. then that first shot was like a popping sound. i was thinking maybe he had blanks. that's when i -- i stepped back from the register. that's when i was concerned about what he was doing. and bam. [ gunshot ] i hit the ground. then he shot another time. >> after the gunman fires a third shot at the wall, he leaves empty handed. donald is wounded and struggling on the floor behind the counter. >> it hit me in the arm, my left arm and it hit me in the left side. and then it went out my back through the wall. >> were you shot? >> customers in the store are terrified and stunned. >> don't move him. >> don't move him. >> one of them calls 911. >> he had a mask on.