trying to say and they really understood. and you know, it was really futile. and thousands of dollars for nothing. and you realize, well, this person's not helping me. so you go to the next one. they're not helping me, you go to someone else. they're not helping me. eventually it becomes apparent i can either spend a lot of time playing who's the right person or i can just call it quits and try and do it on my own. and that's extremely difficult. it's overwhelming, the anxiety is just amazing. and you think, wow, why am i doing this? and i need to stop. >> jessica has also been unable to secure long-term professional counselling for her mom. >> a lot of them don't want to come to your house. they don't want to see firsthand. they don't want to get in there. and not necessarily get their hands dirty and helping them clean, but get their hands dirty in the sense of while they're throwing this tantrum, talking to them and seeing what's going on and addressing what is causing this. and that seems to be the biggest problem we've had with finding help.