again for the 15th year in a us in customrow.atisfaction but we have a plan. (exec 2) when our customers are on hold, let's up their satisfaction with some new hold music. ♪ (exec 2) that's glenn from the mailroom. he djs on the weekends. (exec 3) sorry, who is it? (exec 2) it's glenn, from the mailroom. he dj'ed bill's wedding. (exec 3) he what? (exec 2) he goes by dj glenn, he works way downstairs. (exec 3) what'd he say? (exec 2) glenn, from the mailroom! (vo) get rid of cable. and upgrade to directv. call 1-800-directv. this holiday season, gewhat's in the trunk? nothing. romance. 18 inch alloys. you remembered. family fun. everybody squeeze in. don't block anyone. and non-stop action. noooooooo! it's the event you don't want to miss. it's the season of audi sales event. get up to a $2,500 bonus for highly qualified lessees on select