members have gathered here today, alex. they've put up the cones, a sign, family members only. you can imagine just how agonizing this wait is. i've spoke be to some of them. they have a lot of questions as they wait for word on their loved ones. they're also asking why they went out with a storm coming in. now tote shipping, the shipping agent spoke last night. here's what's they said about conversations with the captain before he left. >> he informed us he was adjusting his course accordingly to avoid the storm, and unfortunately, the ship became disabled because of a mechanical problem, and the ship found its way in the path of the storm. >> reporter: so they do say this never would have happened if the