started on the flight. >> it was a routine flight. american airlines flight 1284 and passengers realized something was wrong. the captain as you mentioned asking passengers to help restrain the passenger who became violent. hitting a flight attendant and a passenger. >> ow! >> reporter: caught on camera by fellow passengers. >> i thought it was a kid crying in the back but ended up being she was kind of being beling rent. drunk on the plane. >> reporter: diverted to indianapolis after a female passenger struck a flight crew member. >> apparently during the disturbance, kicked an airport police officer. >> call my mom. >> most of it was profanity and just -- you know, it just was very disturbing. and you just -- you feel very bad for her. >> reporter: latest incident of passengers behaving badly.