problem. united chose not to correct it. that's the only thing that really bothered me, because i still fly united. i still like them. but they made a mistake there. they did not fix the problem when they could have fixed it. >> aviation attorney bruce lampert ended up representing about 40 of his fellow passengers in lawsuits against united. without admitting any wrongdoing, the airline did settle lawsuits for millions of dollars. >> as i told the lawyers for united, i would much prefer getting on an airplane where nothing happens and have no cases than being on an airplane that blows up at 23,000 feet and represent my fellow passengers. i'll make a deal with any airline i fly on. you get me there safely and i won't represent any passengers. when we come back, a catastrophic case of structural