recent crashes. >> the giant try star left a half-mile long path of debris in the swamp. >> we looked the at the eastern airlines everglades crash and there we lost over 100 people started out as the landing gear light and the crew became distracted and flue into the swamp. another united d.c. 8 one year prior to the portland crash same thing, they had a landing gear problem and troubleshooting and flew into a mountain. >> the common link, none efficient or communication in the cockpit. this failure to communicate is literally crashing planes. deal knows something has to be done to stem the tide. he begins building a case for airlines to adopt a training procedure developed by nasa called crew resource management, crm. >> crm is basically promoted that if you're going to walk together as a team, you're going