>> sofer says in the 25 years he's owned restaurants, he's never had an incident like this. >> that has never happened before nor has it happened since. it's a real aberration for this place. we have a very, very friendly atmosphere. and i think people like the fact that they feel comfortable coming in here. it's a nonjudgmental atmosphere. >> after the fight, most of the food on the outdoor tables ends up on the ground, but noba says the meal isn't a total loss. >> everyone who was outside had their meals comped. and anyone who wanted to stay got some free margaritas. they definitely turned it around and turned it into a positive experience for those who had the misfortune of being caught in that whirlwind. i definitely felt that they handled it really well. >> watch out! coming up, a battle for a bus seat becomes a nightmare for commuters. >> there was screaming going on in the back. there was fighting that started and just kept coming down the