business. i'm here in denver at the "your business" make over team to answer a call for help from a viewer. her neighborhood bakery has been making cupcakes for more than seven years. now she says they need our help. let's give this business a make over! you must be kathleen. >> hi! you must be j.j. >> i am. >> so nice to meet you. kathleen is the owner of big fat cupcakes in the cherry creek section of denver. this is where it happens. yes. >> we do all of our baking here. >> she and her team makes some of the most beautiful and delicious cupcakes i've ever tasted! mm! right here in the back of their store, she says she opened the business because of a personal crisis. >> i actually started because i was diagnosed with breast cancer in 2008 and i needed a job.