>> go this way. go this way. go this way. >> january 2010. a two-story home in the town of randolph, new jersey, is on fire, and it's a life or death call. >> when they called us, they told us it was a house fire with people possibly trapped in the structure. >> alan bell, jr. is an 11-year veteran of the dover volunteer fire department. his colleague, louis morales with the randolph fire department is also on the scene. >> we saw a lot of smoke coming from the first floor and lot of smoke coming from the second floor, in the front of the house. >> morales learns a woman is trapped on the second floor. he and his team quickly assess the situation. >> when i arrived, i just saw the randolph fire department on scene establishing water supply and trying to get into the building to be able to make a rescue of the victim that was reportedly trapped. >> shortly after arriving, alan bell pulls out a brand new