>> this is the penitentiary. the real deal. >> in addition to the problem prisoners like maurice, the segregation unit also houses inmates with psychiatric problems. stateville doesn't have a psych ward, so until it's determined that an inmate needs more comprehensive care off site, they are observed here. >> what is the emergency? >> that creates daily challenges for the staff. >> i'm in here for being assaulted in "h" house and i'm going to have mr. snyder and the head of investigations down here. i want the media. >> you want an awful lot, don't you? >> no. listen. i don't want no problems. i'm having a problem with myself -- >> don't beat on my door. don't beat on my door. >> i haven't done anything to anybody. >> yes, you did. you disturbing the peace down here. >> i can't live in this cell. >> don't holler at me. don't holler at me.