being a corrections officer, he's trained at being able to take people down and control them. >> and so it's all's well that ends well, except for the guy face down on the floor. he pleads guilty to robbery and is sentenced to probation. coming up -- a brooklyn man is fed up with poor service. >> the customer's always right! you are wrong! you were wrong! and what in the world are these customers thinking? when "caught on camera: customers gone wild" returns. what would happen... if energy could come from anything? or if power could go anywhere? or if light could seek out the dark? what would happen if that happens? anything.