>> yeah. she was my daughter's best friend actually. >> does your daughter still speak to you? >> not since that day. >> at santa rosa, piersol is hardly alone when it comes to dealing with hardship. inmate anthony cruzado recently found himself at a new emotional low as well. in response, he startled staff when he used a battery casing to cut open his scrotum. >> this environment is stressful. they resort to these behaviors partly out of revenge or manipulation or complete utter frustration. and that's their way of coping. how are you doing? okay, mr. cruzado. >> mental health specialist william barecci has taken on cruzado's case and is counseling him as his release draws near. >> so, mr. cruzado, let's talk about how you're doing as opposed to how you were doing