alcohol in it. >> it appeared some of the things she was bringing in were not allowed. and hope was not very happy about that. so as things were being pulled out of her bag, hope started to get a little angry. >> i will let you take one in. >> i need both. you can't tell me i can't use my personal hygiene for my body. i need both of those. >> i just talked to my supervisor. >> can i speak with her, please? you guys are going a little bit to the extreme. >> i'm letting you know the department's policy. >> you are asking me to come in here without any type of lotion or oil for my skin. i am a woman. you are going to the extreme right now. >> no products with alcohol are allowed. you need to abide by our policies, ma'am. >> after coming dangerously close to being denied her visit, hope is allowed to proceed to the prison's gated conjugal unit. >> there are good things and bad things you have to go through to get here. >> hope says the difficulties of the prison visit are worth it.