once, and was still waiting for the ambulance to arrive. let's listen to this call. >> 911. where is your emergency? >> i called. >> i know. is it for 1345 south -- >> yes, yes. >> they're on your way. you only called a couple of minutes ago. they're on their way, okay. >> you know, it's an emergency, and they are still not here. >> okay. they're on their way. >> okay, bye. >> all right, bye. >> well, there is a person rather pathetically trying to get the ambulance to show up that normally would have gotten there, presumably. and there you have this traffic gridlock. it doesn't get through. >> and it was causing problems for the dispatchers too. not only were they having to deal with the normal calls coming in, and there are a lot of them, but now there are also all these calls coming in about traffic from angry motorists. remember, a 91-year-old woman died while she was waiting for first responders. her family said they don't blame chris christie, but this was just causing all sorts of problems.