typically work in government contracting. so i think we need to do more to bring some of those people over. >> was there a point where you all realized you turned it around? because it was an open question. you come in and you think this thing might just not work. it might actually need to be scrapped, right? that was a real possibility at some point? >> actually, i don't think we really thought that was an option. we saw a technology problem, and technology problems as my friend mikey dickerson would say can be fixed. the real challenge was the human problem. could we get this disparate group of government contractors working together, coordinating and focused so we could execute and get those fixes done in time. we knew by mid-october we only had a few weeks to get the site in shape for the surge of traffic in december. >> you're working, you're working and every day goes by, you're closer, you're closer.