>> finally, dolores is momentarily released. police seize the opportunity, they use pepper spray and tackle the hostage-taker to the ground. the crowd that's gathered erupts in applause as the tense standoff is resolved without any loss in life. >> i'm glad they didn't shoot her, because i wouldn't want to see anybody lose their life over something stupid they've done. >> the tactics employed by police today are different. i believe there's less tolerance on the part of the public for placing others at risk. >> holly sefia is sentenced to four years in prison. dolores brunson suffers from symptoms of post-traumatic stress disorder. she is diagnosed with cancer shortly after the incident, and dies two years later. >> she was really kind of a special mother. and being raised without a father around at a younger age, she was kind of a male role model at the same time. she was a good mother.