>> that's the way you're brought up, whether you talk about hey, can you fix my roof or can you kill my husband, it's just natural. >> we knew that if she did a, b, c, and d, we were going to make the arrest that day. >> charlotte, mecklenburg police detective sergeant is part of the taskforce with the atf, monitoring the meeting from other parts of the shopping center. >> we had a pickup truck parked with a camper shell on the back, there were several of us in the back of that truck with an old style vhs type camera. we didn't have hollywood technology. it was just old school using what you had to make the best of a tough situation. >> as phyllis crowell waits in her van, hyman puts the vehicle in the camera sight line. >> meeting with crowell in the