that will help you explain this to your...father. [ vehicle approaches ] [ dennis ] introducing quickfoto claim. just another way allstate is changing car insurance for good. this has not been an easy road to bring people together. the hurdles have been enormous. government resistance, opposition resistance, different factions, different groups. a real tug of war, so to speak, within the war. no one should doubt -- no one's trying to gloss this over -- that this is the beginning of a tough and complicated process. >> tough and complicated indeed. secretary kerry within the hour in switzerland. the stakes are as high as world leaders have gathered there today for the very first syria peace talks in the three-year civil war. it has been a rough start, with heated exchanges and a lot of name calling.