will help in structuring aid this time? >> yeah, i think to me, the most vivid memory of the tsunami, which we see the pictures, is nowadays, you see how houses have been swept away, and often the only thing that's left are the kitchen floors, the tiles. nothing else is there. where families, you know, had spent their days together, now everything is gone. and i think that is to me the horrible memory of when i look and compare. i think we've learned huge lessons of how we coordinate, how we operate, how we really bring everybody together, and let me explain how that works. we run for the u.n. a responding to strategic places around the world -- asia, africa, latin america, and we've mobilized our folks in malaysia and in dubai, and they were flying in everything that you need to do an aid operation. for example, one thing is we have these high-energy biscuits