hospital. at the time no one was hurt, but i was taught to let the paramedics sort it out. >> desmond reacted according to his training. he's a member of the military. he took control of the situation. that bus was flying. he radioed his dispatchers so the police are meeting him there. literally calm under fire. he had a sense of responsibility to his passengers. >> as jones drives away, the gunmen, cousins jerome and raheem paterson run away. the men are arrested two weeks later and plead guilty to charges including 11 counts of aggravated assault and attempted murder. they are sentenced to 15 to 30 years in prison. the young mother identified as 20-year-old penny chapman also pleads guilty to charges including attempted murder and is sentenced to five to ten years in prison. >> to this day, i don't know why penny chapman did what she did. maybe she didn't think it would go to that level. >> regardless of the provocation, it's hard to