>> officer laura was also a victim of haywood's temper. >> the day that erica assaulted me i was just doing my observation rounds and passing out mail like i would normally do. i told them in the hallway i could feel the anxiety coming on, i knew an attack was coming on, i knew i was going to hurt somebody. >> erica was out in her day room and at that time she was only wearing leg irons. her arms were totally free. >> here's the lady passing out mail and i was like why you trying to confront me. she was like, mm-hmm, mm-hmm. >> she took a swing at me, scratched my face, and it was on. we went toe to toe. i did punch her in the face. i punched her in the body. all i wanted her to do is quit charging me. she continues charging me. >> then i started fighting her back. next thing i no, here comes the sert team.