malfunction at london's heathrow airport. there's a near term history of people getting out of these plane crashes alive because they are built to hopefully give people time to get out, with stand fire and heat, to give people those precious seconds and minutes to get out alive. as they deploy the chutes, it's a good sign indeed. >> stand by as we show folks the boeing 777 that has crash landed at san francisco international airport. it sounds like we are having phone issues with tom. while we get that straightened out, i want to read a tweet. we have a tweet from a witness in the area, a witness who was -- who was at san francisco international airport. again, this video, by the way is from youtube, we are told. do we have the tweet, control