which depend on part-time teenage workers. >> they are the ones that determine whether a -- one of our customers, one of our guests, is going to make a purchase, spend more, or come back again. they impact that. they impact it. >> down the boardwalk from the whitings, joe, owner of marinis by the sea, says pretty much the same thing. >> as any parent would know, they are teenagers so they come with their whole set of teenage issues. >> manage through the eyes of today's teens rather than through the eyes of when they were a teenager. ♪ >> it is a challenge that both ken and jeff met by making changes in their own management team style. >> realize what used to work in the past isn't working anymore. what is it that i need to do to make it work? and -- it can be done but takes a different mindset if you want to gain more from the people who affect your business and affect your performance as an employer, there is -- as a manager, you need to make sure you are guarding your attitude.